Shipping and Delivery Policy
This policy sets out how orders placed with Kadle Global Private Limited are processed, dispatched, tracked and delivered.
Last updated 22 September 2026 · Kadle Global Private Limited
Processing and dispatch
- Confirmed orders are processed within two to four business days unless we tell you otherwise at the time of confirmation.
- Custom, fabricated or made to order items carry the lead time stated in the confirmation.
- Dispatch happens only after payment has been received in accordance with the agreed terms.
Delivery
- Delivery timelines quoted are estimates in business days from dispatch and are not guaranteed dates.
- Delivery is made to the address stated on the confirmed order. Please check it carefully, as we cannot redirect a consignment once it has been handed to the carrier.
- Someone authorised to receive the consignment must be present at the delivery address.
- Risk in the goods passes to you on delivery to you or to your nominated carrier.
Tracking
Tracking details are shared through the registered contact channels on the order, normally by email, once the consignment has been handed to the carrier.
Inspection on receipt
Please inspect the consignment on arrival. Visible damage or shortage should be noted on the carrier's delivery documentation and reported to us within forty eight hours with photographs, retaining the outer packaging for inspection. Claims made after this period may not be accepted by the carrier.
Charges and taxes
Unless the order states that delivery is included, freight, insurance, handling and any applicable taxes and duties are payable by the customer. Charges for remote or restricted-access locations, if any, are advised before dispatch.
Failed delivery and re-delivery
Where a delivery fails because nobody was available to receive it, or because the address was incorrect, re-delivery and any demurrage or storage charges are payable by the customer.
Delays and force majeure
We are not liable for delays caused by events beyond our reasonable control, including transport disruption, weather, natural events, strikes, civil disturbance, regulatory action or supply chain interruption. We will keep you informed and will use reasonable efforts to minimise the delay.
Contact
Logistics and delivery queries: hi@kadleglobal.com · +91 73494 16661